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How to File a Car Accident Claim with Allstate

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Written by: Benton Accident & Injury Lawyers Last Updated : February 24, 2025

As the fourth leading insurance provider in the United States, Allstate maintains a considerable market share. Today, more than four million people have policies with Allstate. If you are injured in a car accident and need to file a car accident claim, you’ll likely be filing your claim with Allstate. Here are the steps you need to follow to begin this process.

Report the Accident

The first step you should take after a car accident is to report it to local authorities. Call 911 and tell them where you are so that a police officer can respond and prepare a report. The car accident report may provide basic information about you and the other driver, conditions, the exact location of the accident, and information that may suggest one of the drivers is at fault. The insurance company will request a copy of this report, so be sure you have one.

Seek Medical Attention

The most important thing after an auto accident is your health. Seek immediate medical treatment. If law enforcement offers an ambulance, take it if needed. If you’re not immediately transported to the emergency room, seek prompt medical attention. Keep all your medical records and bills.

Document the Scene

Valuable evidence can be lost from the scene if you don’t document it. Take pictures or videos of the accident scene, including any skid marks or debris on the ground. Photograph your vehicle damage and that of the other vehicle, as this can help paint a picture of how the crash occurred. Note the weather and road conditions, any nearby traffic lights, and the name of the cross streets.

File Your Claim with Allstate

If you have full coverage auto insurance with Allstate or the at-fault driver uses Allstate insurance, you can file your claim through any of the following ways:

  • Phone – You can call Allstate Claims Support at 1-800-255-7828 to file your claim by phone.
  • App – If you have the Allstate mobile app, you can log in from your phone to start your claim here. 
  • Online – You can also log into your account on the Allstate website to file a claim online. If you’re not an Allstate customer, you can create a guest account and track your claim online. 

Write down the claim number the app, website, or representative gives you.

Be Cautious During the Claims Process

Allstate and other insurance companies are for-profit businesses that prioritize their financial gains. This can lead to tactics aimed at minimizing your payout, including pressuring you to accept a lower settlement offer than you deserve.

Allstate might employ delay tactics such as disputing liability, questioning your injuries or medical treatments, and suggesting you were at fault. They may also take excessive time to respond or request unnecessary documentation.

To protect yourself, document everything, follow your doctor’s orders, save receipts, keep a log of missed work, and consider legal representation.

Hire a Car Accident Lawyer

When you are filing an insurance claim with Allstate – whether that’s your own insurer or the at-fault party’s insurer- you are involved in an adversarial process. Your interests are directly opposed to the insurance company. An experienced car accident lawyer can help level the playing field and fight for your rights.

For more than a decade, Benton Accident & Injury Lawyers has helped personal injury accident victims. We can explain more about how we can help when you call us for a free consultation.

Contact The Dallas Personal Injury Law Firm of Benton Accident & Injury Lawyers Today

If you’ve been injured in an accident in Dallas, TX, contact us for more information, please contact the experienced Dallas personal injury lawyers at Benton Accident & Injury Lawyers today. We offer free consultations.

We proudly serve in Dallas County and its surrounding areas:

Benton Accident & Injury Lawyers
1825 Market Center Blvd # 350, Dallas, TX 75207
Phone: (214) 777-7777
Hours Open: 24/7
Our firm is located near you. We have an office in Dallas.
Find us with our GeoCoordinates: 32.7950252,-96.8241861

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